Business hours and availability
Routine appointments are available during standard working hours, with emergency plumbing support available for urgent leaks, burst pipes, flooding, blocked toilets, and serious water damage risks.
Contact our Brighton plumbing team
Send your details using the quote form and we'll get back to you quickly.
Email: customerservice@brightonplumbersdirect.co.uk
Location: Area-based, serving Brighton and surrounding areas. No public address is displayed.
Hours: 24/7 emergency response across Brighton and nearby Sussex towns
Request a free quote
Areas we cover around Brighton
Our engineers cover Brighton and Hove, Portslade, Shoreham-by-Sea, Southwick, Saltdean, Rottingdean, Peacehaven, Lewes, Lancing, Worthing, Patcham, Kemptown, Woodingdean, Hangleton, Moulsecoomb, Hollingdean, Whitehawk, Preston Park, and nearby areas. We work with homeowners, landlords, letting agents, shops, cafes, and managed buildings.
Brighton plumbing emergency?
If water is actively leaking, turn off the stopcock where safe and move belongings away from the affected area. If a toilet is blocked or wastewater is backing up, stop flushing and avoid using connected fixtures until the issue is assessed.
Request a free quoteWhat to tell us when you request a quote
Having these details ready helps us dispatch the right local engineer with the right equipment, giving you the fastest possible resolution:
- ✓ The problem you are seeing: leak, burst pipe, blocked toilet, tap fault, heating pipe leak, bad smell, or flooding
- ✓ Which fixture or area is affected: kitchen, bathroom, utility, toilet, tap, appliance, radiator, or pipework
- ✓ Your property type: flat, terrace, detached house, HMO, shop, cafe, or office
- ✓ Whether water is actively escaping or sewage is backing up
- ✓ Your postcode, so we can estimate attendance and route the right engineer
Frequently asked questions
How quickly will you respond after I contact you?
Emergency jobs are prioritised for same-day attendance where possible. For online quote requests, we aim to respond quickly during working hours; please mark urgent issues clearly in the form so we can prioritise them.
Do you charge for quotes?
No. We provide a clear price before work starts. If further investigation is needed, we explain why and agree the next step first.
Which areas do you cover?
We cover Brighton, Hove, Portslade, Shoreham-by-Sea, Southwick, Saltdean, Rottingdean, Peacehaven, Lewes, Lancing, Worthing, Patcham, Kemptown, Woodingdean, Hangleton, Moulsecoomb, Hollingdean, Whitehawk, Preston Park, and nearby areas.